CP Connect 2.0 / Report a Problem

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CP Connect 2.0 Mobile App

CP Connect 2.0 is the City of Cedar Park's mobile app that allows you to:
  • Report a problem
  • Pay your water bill
  • Request trash & recycling services
  • Find City facilities
  • See upcoming City events and meetings
  • And much more! 

Attention:

We are working to resolve a technical issue with CP Connect and our Report-a-Problem web portal.  Please understand that there may be a delay in us receiving your report. 

If the issue you are reporting is urgent, please contact our non-emergency Police dispatch line at 512-260-4600, press option 0.  This line is manned 24 hours a day, seven days a week, and dispatchers are able to route your issue to the appropriate City staff to resolve.  We apologize for any inconvenience and thank you for your patience as we work to resolve this issue.  

Important:

Requests are monitored M-F, 8 a.m. - 5 p.m. If you have the older CP Connect app, you must download the new CP Connect 2.0 to continue to use. If the problem you are reporting requires immediate attention after hours, on the weekend or during a holiday, please call 512-260-4600.  Please do not use this form to report emergencies. The City of Cedar Park makes every effort to ensure that CP Connect 2.0 runs smoothly on as many devices as possible. However, due to the ever-changing nature of technology, limited functionality may be experienced on certain devices. Should you have any problems, please contact us at media@cedarparktexas.gov for assistance.

 

 


 

Report a Problem Online

Please complete the form below. Fill in your name, address, and daytime phone number so that we may keep you informed. Mark the box which best describes the problem or your experience. If applicable, give us a brief description of the situation and where it is located. If the problem you are reporting requires immediate attention during normal business hours Monday through Friday, please call us at 512-401-5000 and press “0” to reach the operator. If the problem you are reporting requires immediate attention after hours, on the weekend or during a holiday, please call 512-260-4600.  Please do not use this form to report emergencies. For a police, fire, or medical emergency, always dial 911. Thank you for contacting the City of Cedar Park!

To receive notifications, please sign up or log in using your CPConnect2.0 information. If you do not sign up or log in, and not enough information is given to complete the request, we may not be able to complete the request.