New Residential Utility Service Application

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Utility Billing Department
450 Cypress Creek Road, Building 2
Cedar Park, TX 78613 
512-401-5300 

ub@cedarparktexas.gov

Welcome to the City of Cedar Park!

To establish new service (water, sewer, and/or trash) for a Residential home please complete and submit this form:

**Property Management Companies included!

If you are completing an application through a mobile device (i.e., tablet or phone), please use the PDF downloadable version

In order to protect your online security, this form requires that you sign in and create a password.  We are currently working with our website provider to provide a simpler solution.  We apologize for any inconvenience in the interim. 

 

Please correct the field(s) marked in red below:

New Service Address:

**Service Connects ONLY Monday - Friday 8:00 a.m. - 5:00 p.m. 24 HR notice required. No Service on Holidays!**

 *
New Service Address: **Service Connects ONLY Monday - Friday 8:00 a.m. - 5:00 p.m. 24 HR notice required. No Service on Holidays!**

Customer Name(s):

(A scanned copy or picture of a government ID  of each Applicant is required)

 *
Customer Name(s): (A scanned copy or picture of a government ID of each Applicant is required)

Customer Information:

Billing Preferences and Account Holder


Customer Information: Billing Preferences and Account Holder

Landlord Account Option:

If you intend to rent the property, this account option provides the owner the convenience for services to remain uninterrupted between tenants. The $100.00 deposit that is paid during account opening is retained during the life of the account (not eligible to be waived). Any Landlord account that is 90 days past due, will have the deposit credited to the balance and will have the account closed. For more information visit here: Landlord F.A.Q.
**If you do not call with payment for deposit, your account will NOT be marked as Landlord!**

Landlord Account Option: If you intend to rent the property, this account option provides the owner the convenience for services to remain uninterrupted between tenants. The $100.00 deposit that is paid during account opening is retained during the life of the account (not eligible to be waived). Any Landlord account that is 90 days past due, will have the deposit credited to the balance and will have the account closed. For more information visit here: Landlord F.A.Q. **If you do not call with payment for deposit, your account will NOT be marked as Landlord!**

Customer Confidentiality: 

A resident may request that their account information be kept confidential. Please select one:

 
Customer Confidentiality: A resident may request that their account information be kept confidential. Please select one:

Senior Citizens:  

Under the Texas Utilities Code, 182.002, persons 60 or older utility accounts’ will not receive a 10% penalty until the 25th day after the date the bill is issued. Are you or any person authorized on this account 60 years or older?

Senior Citizens: Under the Texas Utilities Code, 182.002, persons 60 or older utility accounts’ will not receive a 10% penalty until the 25th day after the date the bill is issued. Are you or any person authorized on this account 60 years or older?

Customer Acknowledgment:

Customer Acknowledgment:

Electronic Customer Confirmation:

Electronic Customer Confirmation:
The City of Cedar Park Water Utility Department strongly suggests that you close the private customer gate valve prior to the City arriving to restore service to this address.
  1. To receive a copy of your submission, please fill out your email address below and submit.