All City of Cedar Park water meters are tested prior to installation in order to ensure accuracy.
Here are answers to some frequently asked questions regarding water meter testing. We hope that you find this information helpful.
Q: My meter was tested for accuracy and it tested at 101.05% average accuracy. What does this mean?
A: The average accuracy percentage is a measure of how much water flowed through the meter versus the quantity the meter registered and reported to Utility Billing. For example, if the meter’s average accuracy is 99%, it means that 99 gallons were measured for every 100 gallons of water that passed through the meter. New water meters are required to have a maximum accuracy of 101.5% per AWWA.
Q: Was my meter tested before it was installed?
A: Yes, at least once. In most cases, it was tested twice. Once by the manufacturer, and once by the utility. No meter is set that doesn’t pass specification and all meters are individually tested at least once before they are deployed.
Q: I recently had my meter tested, and a new one was installed while the test was being performed, will my old meter be put back?
A: No, the new meter recently installed will remain.
Q: I recently got a new water meter and it already shows more usage than I believe it should. Why?
A: Because new meters are tested with water, the reading reflects the water used during the test. You are not billed for test water.
If you have questions pertaining to your water bill please visit www.cedarparktexas.gov/waterbillinfo.
If you would like more information regarding smart meters/AMI (Advanced Metering Infrastructure), please visit www.cedarparktexas.gov/ami.