Website and Social Media Guidelines

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The City of Cedar Park’s presence on social media and the City website and any other City-owned web domains, is intended to provide official City information and foster a dialogue with our citizens. In order to maintain a productive open forum for community discussion, we will adhere to the following content guidelines.

Comments may be responded to, eliminated or removed for actions deemed inappropriate, which include, but are not limited to, the following items:

  • Factual inaccuracy
  • Personal attacks and/or slander
  • Obscene or discriminatory language
  • Encouragement of illegal activity
  • Breach of any law
  • Promotion of non-City business

Violators of these guidelines may be permanently excluded from City social media pages and will receive a written warning prior to removal.

Important: Comments by external parties on a City of Cedar Park digital media or social networking site are not considered official public testimony and does not substitute for a formal statement in a public hearing process. Except to the extent required by law, communications made through the City website, e-mail, or social media comments/messaging do not constitute legal notice to the City of Cedar Park, its agencies, officers, employees, agents or representatives where notice to the City is required by any federal, state or local laws, rules or regulations. Such notice must instead be filed in writing to the City Secretary.

If you wish to contact City officials or to request City services, please visit the City’s official web page or call 512-401-5000. To report an issue or request service online visit www.cedarparktexas.gov/CPConnect. 

For emergency services dial 9-1-1.

The City of Cedar Park reserves the right to update these guidelines at any time.

City of Cedar Park Website and Social Media Guidelines (4/3/14)