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For questions regarding trash and recycling billing, call the Utility Billing Office at 512-401-5300, option 3.
For questions regarding trash and recycling pick up, call Central Texas Refuse at 512-243-2833.
Set out your carts by 7 am on your collection day.
Some neighborhoods have narrow alleyways or other obstacles where trash and recycling are collected - making it difficult or impossible for the automated truck to operate. We will continue providing you with our traditional service. These 10 neighborhoods will continue to receive non-automated pickup, as always:
No. Recycling is picked up every other week. Visit the Residential Collection page to view schedules and learn more.
Single stream recycling is a more efficient way to collect recyclables and also expands the recyclable material that is allowed. In the program the City utilized prior to single stream, the collector was required to sort the items into separate compartments on the side of the recycling truck.
You can find your residential trash/recycling schedule on our Residential Collection and Report It pages.
For items that do not fit in the cart, a secondary truck will service these items. The second truck may arrive before or after the automated truck to service extra trash.
$21.14 (includes tax).
Most paper mills allow up to 5% moisture in the paper they buy, so it is not a problem. Please empty and rinse all your containers to keep food contamination out of your bin. However, small amounts of moisture will not ruin the paper.
For more examples, view a downloadable Guide to Recycling Items (PDF).
CTR will pick up contents of the cart (restrictions apply and are same for bulk trash), plus 7 bags or bulk items. See a list of what is and what is not acceptable on our Bulk Trash page. Note that trash and recycling carts each may not exceed 75 pounds.
All recycling must be inside the blue cart to be serviced. Any additional cardboard that will not fit inside the blue cart should be broken down, bundled, tied and set next your green cart as one of your additional 7-item bulk trash for the second trash truck that picks up bulk trash items.
We've provided a collection of helpful tips on our Simplifying Recycling page.