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1. Why did Cedar Park add this program?

You might remember the days when Cedar Park held an annual HHW drop-off. This event took a lot of city resources and was cumbersome to host annually. The new HHW Porch Program will provide Cedar Park residents the ability to dispose of their household hazardous waste at a more affordable rate, as well as dispose of things on a more regular basis. 

2. How much does it cost?

City of Cedar Park residents will be billed at $0.86* per month for the new Household Hazardous Porch Pickup service. You will see this as a new line item on your bill.

*The City of Cedar Park is subsidizing a portion of the cost of this service with the funding that had been directed to the past annual one-day Household Hazardous Waste Collection event.

3. How do I sign up?

Collections must be scheduled online or by phone at 888-694-4978 (888-MY-HHW-PU). 

4. Do I have to schedule a pick up for my house?

Yes. They will not collect from homes that are not scheduled. Collections may be scheduled online or by phone at 888-694-4978 (888-MY-HHW-PU).

5. Can I use the HHW Solutions pick up service for my business?

No. Our licensing only allows for residential household service.

6. Is there a limit of items that can be set out for one pickup?

Yes.

• Fluorescent light bulbs: Minimum 1, Maximum 8
• Used motor oils or antifreeze: Minimum 1 gallon, Maximum 2 gallons
• Paints and supplies; Pool & Household Chemicals: Minimum 1 gallons, Maximum 4 gallons
• Household Cleaners; Pesticides & Fertilizers: Minimum 1 items, Maximum 8 items
• Household Batteries: Minimum 1; Maximum 20

7. Are there items HHW Solutions cannot accept?

Yes. Here is a list of unaccepted items.

• Asbestos / Arsenic / Cyanide
• Business / Commercial waste
• Chemicals not in original containers
• Explosives
• Medical waste / Infectious waste / Sharps
• Nuclear/radioactive waste
• Pharmaceuticals
• Propane and butane cylinders
• Radioactive Materials
• Tires and trash
• Unidentified chemicals

Our provider HHW Solutions does pick up electronics from City of Cedar Park residential customers. You may notice that electronics is not featured on HHW Solutions’ website. This is due to varying services provided to other jurisdictions. 

8. Do I have to label my HHW items?

Yes. All items must be in their original containers or clearly labeled. Unknown substances will not be collected.

9. Can I mix my items to save room in my containers?

No. Never mix chemicals. Chemical reactions might occur that could result in danger to the homeowner or HHW Solutions collection personnel.

10. When is pickup day?

 Pickup days are every Friday between 8:00 am and 6:00 pm. Sign-up by midnight the Wednesday before. Leave your items on the porch (do not bring to curb). 

11. I won’t use it, do I have to pay?

 All residents that are currently billed for trash service will be billed for the new HHW program. 

12. Who is eligible?

Anyone who pays the HHW fee on their utility bill is eligible for the HHW Porch Pickup. If you are a resident of an apartment complex or contract utilities in another manner, here are a few locations where you can dispose of HHW:

Williamson County residents

Williamson County Recycling Center is located at the landfill entrance just north of Hutto. Visit the Williamson County Recycling Center website for a list of what the center will and won't accept. 

We are also aware of one-day collection events in Leander that are co-hosted with Williamson County and all Williamson County residents can participate. We do not see dates posted for that yet – but you can check www.wilcotx.gov and www.leandertx.gov periodically for updates

Travis County residents

There is a collection facility located in Austin. For more information, visit the Travis County Disposal webpage.

13. When is cut-off time for scheduling?

 Pickups are on Friday. To sign up for service you must fill out the online form by midnight the Wednesday before pickup. 

14. Where do I place my HHW?

 Please leave your HHW items on your front porch, close to your door. Do not take your items to the curb.

15. When is the next HHW event?

Gone are the days of waiting in line to drop off your HHW materials. Moving forward, all residents of Cedar Park will be able to use the HHW Porch Program.

16. How do I know if I’m registered or not?

 A confirmation email will be sent out as a reminder the Thursday morning before pickup.