How will I find out what happens to my complaint?

By utilizing the Report It portal, your complaint goes directly into our work order system and is routed to the correct staff. If you share your contact information, you will receive updates as staff work to reach a resolution to the issue reported and you will be notified when the work order is resolved and closed. However, if you choose not to leave your contact information we have no way of sending you status updates.

Show All Answers

1. Where can I find the City Code of Ordinances?
2. What are the common complaints that the Code Compliance Officers investigate?
3. How can I make a complaint?
4. How will I find out what happens to my complaint?
5. How long does it take for the Code Compliance Officers to investigate my complaint?
6. What if I want to remain anonymous?
7. How can I get my HOA (or POA or COA) covenants, conditions and restrictions (CCRs) enforced by the City?
8. What can I do if I disagree with a City Ordinance?
9. How do Code Compliance Officers work to enforce city ordinances?
10. If the city abates a problem on my property, who is responsible for payment?
11. Is the city allowed to enter my property and abate a problem without my permission?
12. What is the fine for failing to abate a nuisance or hazard, or for violating a City Code?
13. May the Code Compliance Officers file the same complaint on me more than once?
14. May the Code Compliance Officers enter my property without my permission?
15. Do the Code Compliance Officers have the authority to enforce City Codes outside of the city limits?