How secure is my data and information?

Data from the meters is encrypted and sent through a safe and secure network to the utility databases. The meter system transmits only the water meter readings, the meter identification number, and diagnostic information to verify that the automated meter equipment is operating correctly. Only key authorized utility personnel, such as customer service representatives can access your account if needed.

Show All Answers

1. What are digital water meters?
2. Why did we get digital water meters?
3. How do the new digital water meters benefit me?
4. How does the technology work?
5. How can I access the data on my water usage?
6. What type of alerts can I set up?
7. How much will the digital water meters cost me?
8. What do I do if I think my meter reading is incorrect?
9. How secure is my data and information?
10. Are the new digital water meters safe for me and my family?