Frequently Asked Questions (FAQ)

  1. How do I contact the Cedar Park Police Department (CPPD) Mental Health Unit (MHU)?

A: Anyone can email the MHU at any time at [email protected] A person can also call the MHU at: 512-260-4600. 

IF THIS IS AN EMERGENCY OR ACTIVE CRISIS, PLEASE CALL 9-1-1. The non-emergency number for the Cedar Park Police Department Dispatch is: 512-260-4611.

  1. What is a Police Officer Emergency Detention (POED)?
  1. For how long is a POED in effect?
  1. What is a preliminary examination, and who conducts it?
  1. What is an Order for Protective Custody (OPC)?
  1. Who may file a Motion for Order for Protective Custody?
  1. What is the court’s standard for issuing an Order for Protective Custody?
  1. Is the person subject to the OPC represented by counsel?
  1. For how long is an OPC in effect?
  1. What happens if person does not meet criteria for emergency detention after being transported to a mental health facility and completing a preliminary examination?
  1. How is a person being released transported?
  1. What happens if person does not meet criteria for emergency detention by a law enforcement officer in the field?
  1. What if I don’t have insurance?
  1. What is a Local Mental Health Authority (LMHA)?
  1. Can a person receive mental health care even if they are arrested for a criminal offense?
  1. What Is The Difference Between An Inpatient And Outpatient Facility?
  1. If police respond to my house for a mental health crisis, is my privacy protected?