Utility Billing

Nanette McCartan
Utility Billing Manager
450 Cypress Creek Road, Building Two
Cedar Park, TX  78613
512-401-5300
nanette.mccartan@cedarparktexas.gov
Biography

 

Due to sustained low lake levels, the City of Cedar Park entered Stage 3 Once-a-Week Watering Restrictions on August 1, 2013. For more information, click here.

Down To One Logo

Mission
Provide accurate water and wastewater billing information for our customers through a knowledgeable and friendly service staff.

The Utility Billing Department is in charge of making sure the residents of Cedar Park have the best service possible for the maintenance of billing for city utilities. Establishing new accounts, modifying existing ones or just answering questions regarding services, utility billing is often the first stop for new residents and one department everyone who lives in Cedar Park will have contact with.

ATTENTION CUSTOMERS

Due to a technical issue that occurred during this water meter reading cycle, the water consumption on your current water billing invoice may reflect a 40-day reading period instead of 30 days. If so, your next invoice will reflect a shorter reading period. What this means is this month's water bill may be a little higher than your normal bill for this time of year but next month's will be lower, depending on your usage.  Please note that residential winter wastewater averages will not be affected. We apologize for any inconvenience.  For answers to frequently asked questions, click here.

 

For our NEW residential utility customers wanting to apply for utility services, 
click here for an application. 

Solid Waste Collection Schedule

Pay Utility Bills Online

You can change your UB Online password after logging in by selecting "Member Profile" and "Identity: Change."

 

 

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Last updated: 4/9/2014 3:44:44 PM