Report a Problem

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For information on our CP Connect mobile app click here.

At CedarParkTexas.gov, service is just a click away! The City of Cedar Park is always here to help you and is listening to your suggestions. Please take a moment to complete the City of Cedar Park Report a Problem Form to help us identify a problem in your area – so that we can fix it fast. Or, use this form to give us your feedback about this website or your customer service experience. With your input, we can make our City work even better!

Please complete the form below. Fill in your name, address, and daytime phone number so that we may keep you informed. Mark the box which best describes the problem or your experience. If applicable, give us a brief description of the situation and where it is located. If the problem you are reporting requires immediate attention during normal business hours Monday through Friday, please call us at 512-401-5000 and press “0” to reach the operator. If the problem you are reporting requires immediate attention after hours, on the weekend or during a holiday, please call 512-260-4600.  Please do not use this form to report emergencies. For a police, fire, or medical emergency, always dial 911. Thank you for contacting the City of Cedar Park!

 To receive notifications, please sign up or log in using your CPConnect2.0 information.

CP Connect mobile report a problem appCP Connect 2.0 Mobile App
CPConnect 2.0: the app with the power to get things done. CPConnect 2.0 is the City of Cedar Park, Texas’ app for your mobile phone and mobile device that you can use to report problems such as pothole, missing street sign or malfunctioning traffic signal. You can even take a photo or shoot video of it and it will show us on the map where the problem is so we can fix it quickly. Plus, you can even use CPConnect 2.0 to quickly connect to our online bill pay site and pay your water utility bill, connect to our website and much more – all through the convenience of a mobile app. No more surfing the web on your phone or mobile device to connect with your Cedar Park City Government. It’s all right here on CPConnect 2.0: the app with the power to get things done. Download today and experience the convenience.  Important: If you have the older CP Connect app, you must download the new CP Connect 2.0 to continue to use.   

Installation instructions - iPhone
From iPhone devices go to the iTunes App store and search for ‘Cedar Park Texas'. You can also input: https://itunes.apple.com/us/app/cp-connect-2-0/id1230189445 directly into browser on your mobile device. 

Installation Instructions - Android Users
From Android devices go to the Android marketplace and search for ‘Cedar Park Texas’. You can also input https://play.google.com/store/apps/details?id=com.accela.cedar_park_tx directly into your address bar on the phone or desktop.

The City of Cedar Park makes every effort to ensure that CP Connect 2.0 runs smoothly on as many devices as possible. However, due to the ever-changing nature of technology, limited functionality may be experienced on certain devices. Should you have any problems, please contact us at InfoServ@cedarparktexas.gov for assistance.

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